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Phone services (T-Mobile)

• T-Mobile

• Until May 13, 2020 ALL current T-Mobile and Metro by T-Mobile customers have unlimited smartphone data for the next 60 days (excluding roaming)

• All T-Mobile and Metro by T-Mobile customers receive an additional 20GB  mobile hotspot data.

• T-Mobile is increasing data for schools in our EmpowerED program to ensure each participant has access to at least 20GB of data per month

• T-Mobile is making it free to call severely impacted countries

• T-Mobile is working with Lifeline partners to provide customers extra free data up to 5GB per month over the next two months

• More info: T-Mobile COVID19 Updates

Phone services (AT&T)

• AT&T, For the next 60 days beginning March 14th, 2020, AT&T is pledging to:

• Not terminate the service of any wireless, home phone or broadband residential or small business customer because of their inability to pay their bill due to disruptions caused by the coronavirus pandemic

• Waive any late payment fees that any wireless, home phone or broadband residential or small business customer may incur because of economic hardship related to the coronavirus pandemic

• Keep our public Wi-Fi hotspots open

• More info: AT&T COVID19 Updates

Low Cost Internet Services and Computer Locator for Low-Income People

• EveryoneOn

• Low-cost offers on internet services and computers for low-income individuals or families with K-12 students.

• More info: EveryoneOn COVID19 Updates

Free/low-cost internet and more (Spectrum)

• SPECTRUM Internet

• Offers secure public wifi hotspots. Offers to continue their Spectrum Internet Assist Program: high-speed broadband program to eligible low-income households. Offers two free months of internet and WiFi services for K-12 and college students affected by the current school closures, in households not already subscribed to Spectrum Internet

• More info: Spectrum COVID19 Response

• Technology and Internet for Low-Income Families in Southeast LA

• Southeast Community Development Corporation

• Provide help applying for Spectrum and AT&T Internet Service Program. Eligible families recieve two months free and a free Chromebook or tablet.

• Phone: (323) 585-4579

• More info: Corporation Landing Page

Southern California Edison Responds to COVID-19 Emergency, Suspends Service Disconnections (Source/More Information)

• Eligibility: All Residential and Commercial Customers

• Effective immediately, SCE will suspend disconnections for non-payment

• Flexible Payment Plans to Impacted Customers

• Eligibility: Customers who contact SCE and self-identify as being impacted financially by the COVID-19 emergency

• Customers with current accounts – Will be offered a one-time, up to 60-day, extension

• Customers with past due amounts – Will be offered up to 6-month payment arrangement

• SCE will work with the customer to accommodate a customer’s unique situation that may result in a payment arrangement for up to 12 months (Source/More Information)

Water and Power Services (LADWP)

• Los Angeles Department of Water & Power still offering payment plan and suspending utility shut off for March (for now)

• More info: LADWP COVID19 Response

• Water, Sewer, Trash and More

• Public Works will not shut off or stop services for customers who are delinquent or behind in service or permit payments until this order is lifted. This includes water, sewer and trash pick-up services. For any inquires, Public Works' 24 hour/7 day dispatch number is 800-675-435

Community-based organization grants (Edison International)

• Edison International is giving $1M to community-based organizations to help #SoCal communities facing economic hardship because of quarantines, illnesses or school closures, starting with $150K to support the CA Community Foundation’s #COVID19 #LACounty Response Fund

• More info: Edison COVID-19 Updates